Legal advice for start ups & SME's

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If a web-shop has terms and conditions on their webpage which contravene with EU law then the web-shop must amend these so as to put these in line with EU law. For example, in 2003, the company Virgin Wines Online terms and conditions stated that a consumer that the goods sold on their website were non-refundable and that cancellation of the product could only be effective if such a measure was done via email or a phone call. Another term stated that in certain contracts, delivery could take over 30 days. Virgin Wines were obliged to change these terms following an approach by the Office of Fair Trading.

T&C's set out the rights and obligations by both parties. So, for example, if a company that fails to pro vide its goods or services then the customer can always turn to the T&C's of that business which are usually stated on the businesses website. The same applies to business policies which mention the responsibility of the service or goods provider. It is therefore important that all businesses draft their T&C's to the point. Doing so will at times release them from many problems that may occur in the future. LexGon are professionals at drafting T&C's and business policies. Oftentimes, knowledge of the law is crucial as the law can be mentioned in the policies or T&C's of a business. No one party should exceed their responsibility or be unjustly treated. Rules should be set out from the onset before any business to business or business to consumer relationship starts. Transparency and predictability makes a businesses life so much simpler, and likewise customers.

In order to use your website, product, or mobile application, your users must agree to abide by a businesses policies.

 

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